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Whitelist based on domain

We have whitelisted the most trusted and popular services based on domains a long time ago, to make sure our customers have the most secure yet smoothest experience while using BitNinja. However there were a few services that could not be whitelisted based on IP addresses, as their list of IP addre...

IP reputation scoring system

If BitNinja detects a malicious request from an IP address, then it will be on the account-level greylist ( only on the victim server )After 100 incidents the IP address will be globally greylistedIf there are more than 50 incident logs about a globally greylisted IP address we will send an abu...

IP Filter/CAPTCHA

BitNinja has a greylist a blacklist and a whitelist. All three have an account level and a global level. The account-level greylisting, blacklisting or whitelisting only takes effect on the servers under the account. If an IP address gets greylisted due to an incident or manual listing ( ...

How to check if an IP is blocked by BitNinja

You can check if an IP address is greylisted or blacklisted or even if the country of the IP address is blocked. You can just search for the IP address on the Dashboard to see if the IP address is greylisted, blacklisted or the country is blocked where the IP address is located. Enter...

False-positive catch

Customer IP got blocked when he/she was editing his/her site. This is most likely because of a false positively triggered BitNinja WAF rule. In short terms, we need to disable the rule that has been false positively triggered or whitelist the IP address of the customer. Find which rule wa...

Country block

BitNinja has a country blacklist function that will block all requests from the IP addresses that are in the blacklisted country. BitNinja will block all the incoming requests from the country and also all the outbound (to the blacklisted country) connections from your server. Here you can add...

Connection problem (CPanel, Wp-Admin)

The blocked IP(s) are shown when trying to connect to these services and simultaneously running the following command on the server (from the command line): Use the netstat -ntpu | grep SYN_SENT command to check if the connection is blockedCheck what blocks the IP address with this comma...

Connection problem (CPanel, Wp-Admin)

You can check what IP addresses are included in your account level whitelist from the dashboard. Account-level whitelist To check the IP addresses added to your account level whitelist Open the Firewall/Whitelist menu point on the Dashboard Here you can search for the IP addresses.Y...

Bulk adding IPs to the grey-/black- and whitelist

If you use a service that requires you to whitelist multiple IP addresses or you have multiple IP addresses that are blocked currently in your current firewall or in any other way and you wish to transition them to the BitNinja ipsets. Bulk actions can be done via the BitNinja CLI. You can als...

Block bots: URL captcha

In case bots are creating spam accounts on your website or trying to brute force an access page. You can just use BitNinja's Browser Integrity Check to block the bots. If the bots fail the Browser integrity check their IP will be greylisted on your account so they will not bother you anymore. ...