There are no catches on the Dashboard after BitNinja was installed.
We need to check what causes the issue.
- Check if BitNinja is running on the server with
service bitninja status
If it says: inactive (dead) then please issueservice bitninja start - If Bitninja is running on the server make sure the ports below are open on the server also on the firewalls if you use any.
If BitNinja can not be started, check out this guide: BitNinja stopped on the server
| Protocol | Port | BitNinja module(s) |
|---|---|---|
| TCP | 60412 | CaptchaHttp, CaptchaSmtp |
| TCP | 60413, 60418* | CaptchaHttps |
| TCP | 25 | CaptchaSmtp |
| TCP | 60201 | CaptchaSmtp |
| TCP | 60210 | CaptchaFtp (active) |
| TCP | 60211-60250 | CaptchaFtp (passive) |
| TCP | 60300, 60110 | WAF HTTP |
| TCP | 60301 | WAF HTTPS |
| TCP | 60414, 60415 | SslTerminating |
| TCP | 60416 | TrustedProxy HTTP |
| TCP | 60417 | TrustedProxy HTTPS |
*Port 60418 is only required for the CaptchaHttps service if you are using cPanel/WHM. Otherwise, it’s not required.
- Check if the server meets the minimum hardware requirements
- system requirements:
- RAM: 1024 M
- Single-core CPU
- Storage: 1024 M
- Internet access
Send us a ticket
If your server meets all the requirements and BitNinja is running but you still do not find any catches on your dashboard under the Incidents page do not hesitate to send us a ticket.
If your server meets all the requirements and BitNinja is running but you still do not find any catches on your dashboard under the Incidents page do not hesitate to send us a ticket.