If you have experienced any issue with BitNinja please do not hesitate to contact us via ticket, via live chat from the Dashboard or via email at email@example.com
The issue will be fixed shortly. Sorry for the caused inconvenience.
How to solve the issue with the uninstallation:
- Open a new SSH session, terminal to the server
- Issue this command
lsof /var/lib/dpkg/lockThe command will return with a process ID (PID)
- Insert the PID into this command to kill the process:
kill -9 PID
- Use this command
dpkg --configure -ato fix the package manager.
- Run these commands to make sure the BitNinja agent is restarted (don’t use service bitninja restart)
service bitninja stop
service bitninja status
service bitninja start
- Issue this command to remove BitNinja
apt-ger purge 'bitninja*'
If the installation process fails you might need to repeat steps 1-4.